Computer Services are limited to personal computing equipment only. To provide Pokagon citizens with the best possible service experience, please call the IT Service Desk for an appointment. Citizens shall be responsible to provide properly licensed system software and/or recovery media, as this software may be necessary during the course of updates and repairs. Most work on personal computers can be completed within ten business days, depending on workloads.
Hours and Contact Information
Monday - Friday, 8:00am - 5:00pm | (269) 462-4269
IT Service Desk
The Pokagon Band Department of Information Technology provides the following services to Pokagon citizens:
Basic Computer Troubleshooting and Maintenance Services
Free troubleshooting, maintenance, and preventive maintenance services. IT can help determine the cause of problems and provide guidance in settling those problems. Maintenance may include services such as operating system security patching, spyware removal, hard drive surface scan, hard drive defragment, virus removal, and dust removal.
Basic Computer Repair Services
Free basic personal computer repair services. IT does not repair monitors, printers, cellphones, tablets, or other computer peripheral equipment. Tribal Citizens are solely responsible for the purchase of all hardware components and/or software needed to repair or maintain personal computers.
IT can assist with recycling of non-hazardous electronics, with the exception of TVs. Please contact the IT Service Desk to discuss any electronic devices you may wish to recycle.